Question 1

Which banks do you support?

Accepted Answer

25+ banks across India (HDFC, ICICI, SBI, Axis, Kotak, Yes, IDFC, IndusInd, PNB, BoB), South Africa (FNB, Absa, Standard Bank, Nedbank, Capitec), Pakistan (HBL, UBL, MCB, Meezan), Nigeria (GTBank, Access, First Bank, Zenith) and UAE (Emirates NBD, ADCB, Mashreq, FAB). See the full list on our banks page.

Question 2

What export formats can I download?

Accepted Answer

Excel (.xlsx), CSV, Tally Prime XML, QuickBooks .qbo, Zoho Books CSV, and Xero CSV. One conversion, all six formats — download whichever you need.

Question 3

How accurate is the parsing?

Accepted Answer

We benchmark ~99% row-level accuracy on the major supported banks. Every row shows the raw PDF line it came from, so you can audit before importing into your books.

Question 4

Do you support password-protected PDFs?

Accepted Answer

Yes. You enter the password once in the browser to extract the text — we never store it.

Question 5

Is my data safe?

Accepted Answer

Uploaded PDFs are stored privately in your account and auto-deleted after 30 days. Parsing runs on our secure servers; we don't share data with third parties.

Question 6

Which countries do you serve?

Accepted Answer

We're live in India, South Africa, Pakistan, Nigeria, and UAE. Support for more markets rolls out through 2026.

Question 7

Do you support GST / VAT categorization?

Accepted Answer

Yes. Transactions are auto-categorized into GST/VAT-aware buckets so your Tally / Zoho / QuickBooks imports land in the right ledger.

Question 8

My bank isn't listed. Can you add it?

Accepted Answer

Yes — email us the bank name and country. New banks usually go live in 3–5 days.

Frequently asked questions